Magnit Global is a leading, global professional services and technology company and a certified “Great Place to Work”. We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many more! 

We're glad to continue a relationship with you and happy to assist in the next steps of your career once more! 

This contract opportunity is with Airbnb. 

About the Role

Airbnb is seeking a diligent and dynamic Operations Manager with a background in business, analytics and project or program management on a contract basis, to become an integral part of the Airbnb Scaled Ops team. This specialized team encompasses a broad spectrum of creative and operational disciplines, including vetting operations, copywriting, photography, and video, dedicated to maintaining and promoting the quality of our supply. The team’s primary objective is to ensure the highest level of quality supply on our platform.

What You Will Do

• Work closely with our Education & Quality and Account Managers on the Supply Operations team to synthesize employee survey feedback from our Experiences and Services testing initiatives. 
• Excel in creating and managing workflows, organizing and synthesizing survey feedback into actionable insights to improve both host and guest satisfaction. 
• Coordinate across multiple cross-functional partners in Account Management, Business Operations, and the Analytics Insights team, to ensure the timely resolution of issues, and contribute to closing feedback loops with hosts. Enhance operational efficiency and customer service and play a key role in supporting workflow optimization and data-driven decision making. 
• Be self-driven, detail oriented, and excel in delivering creative solutions despite changing constraints. 

What You Will Need 

• A collaborative attitude, empathy and a resolute focus are essential qualities.
• 2-3+ years of experience, with a background in data analytics and/or project management within operations.
• Bachelor’s degree or equivalent
• Proficient in Google Suite applications. Experience with Airtable, SQL, and Salesforce CRM is a plus.‬
• Expertise with Excel, Google Sheets.

This is the pay range that Magnit reasonably expects to pay for this position: $48.21/hour - $64.29/hour*******

Benefits: Medical, Dental, Vision, 401K