Magnit Global is a leading, global professional services and technology company and a certified “Great Place to Work”. We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many more! 

We're glad to continue a relationship with you and happy to assist in the next steps of your career once more! 

This contract is with ServiceNow.

About the Role:
As Senior Manager, CEG Compensation & Planning, you will serve as a strategic partner to CEG leadership, owning the design, execution, and continuous improvement of compensation programs for the Customer Excellence Group. This is a high-impact, cross-functional role that sits at the intersection of Finance, HR, and go-to-market strategy — requiring someone who can translate business priorities into actionable compensation frameworks that drive performance and retention.

What you'll do:

• Lead the design, modeling, and administration of incentive compensation plans for CEG roles, spanning both commission-eligible and non-commission roles across the Customer Excellence Group
• Partner with HR, Finance, and CEG leadership to ensure comp plans are competitive, equitable, and aligned to business objectives ·
• Collaborate with the Sales Compensation team to ensure CEG plans are aligned with broader ServiceNow compensation philosophy, structures, and governance
• Partner with the Sales Compensation and Digital Technology (DT) teams to ensure the systems, tools, and processes are in place to accurately and efficiently execute comp plans end-to-end
• Lead the annual design of Role Level KPIs in alignment with the CEG OKR process
• Serve as the primary escalation point for compensation disputes, plan interpretation, and exception management
• Manage annual comp plan refresh cycles, including quota-setting methodology, plan communication, and rollout Analytics & Insights
• Proactively surface insights and recommendations to senior leadership on comp effectiveness, payout trends, and planning gaps · Drive scenario modeling to evaluate the business impact of comp plan changes or organizational shifts
• Based on business priorities and performance insights, develop targeted recommendations for spot bonuses or additional incentives to drive desired outcomes and behaviors across CEG teams Cross-Functional Partnership
• Collaborate closely with Sales Operations, Finance, Legal, and HR to ensure comp plans are compliant, scalable, and operationally sound
• Act as a trusted advisor to CEG Leadership Team on matters related to performance incentives, plan design and KPIs

Required Skills: 

• 8+ years of experience in compensation, sales/revenue operations, or a related field
• Demonstrated experience designing and administering incentive compensation programs for post-sale or customer success organizations · Strong analytical and financial modeling skills, with proficiency in Excel and BI tools (e.g., Power BI)
• Exceptional ability to translate complex data into clear, executive-ready narratives
• Proven track record of working cross-functionally with Finance, HR, and senior business leaders
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.

This is the pay range that Magnit reasonably expects to pay for this position: $117.08/hour - $156.11/ hour

Benefits: Medical, Dental, Vision, 401K