Magnit Global is a leading, global professional services and technology company and a certified “Great Place to Work”. We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many more! 

We're glad to continue a relationship with you and happy to assist in the next steps of your career once more! 

This contract opportunity is with Airbnb. 

About the Role

We are seeking a highly experienced Senior Program Manager who will focus on roadmap planning and strategic program management for the UQE. In this role, you will be responsible for defining, executing, and managing programs that ensure the enforcement of quality standards across Airbnb's offerings. Your leadership will be crucial in aligning cross-functional teams, setting strategic priorities, and driving initiatives that enhance the quality of the Airbnb experience. This role requires a blend of program management expertise, strategic thinking, and the ability to influence stakeholders at all levels.

What You Will Do

• Develop and maintain the strategic roadmap for the Unified Quality Enforcement Program, ensuring alignment with organizational goals and priorities.
• Act as the primary liaison between the Community Blueprint team and various functions including product, operations, and policy, facilitating effective communication and collaboration.
• Oversee the planning, execution, and assessment of quality enforcement initiatives, ensuring timely delivery and measurable outcomes.
• Collaborate with cross-functional teams to identify quality standards and best practices that drive operational excellence and improve the guest and Host experience.
• Analyze program performance data to inform decision-making, identify areas for improvement, and drive continuous enhancements to quality enforcement efforts.
• Design and implement program governance frameworks to ensure accountability, transparency, and alignment across all initiatives.
• Present program updates, findings, and recommendations to senior leadership and key stakeholders, effectively communicating complex concepts in a clear and actionable manner.

What You Will Need

• A Bachelor's degree in a relevant field; an MBA or equivalent advanced degree is preferred, with 10+ years of experience in program management, operations, or a related role.
• Proven experience in strategic program management, with a strong track record of leading cross-functional initiatives that drive business impact.
• Excellent analytical skills, with the ability to interpret data and make data-driven decisions to enhance program outcomes.
• Strong project management skills, including the ability to manage multiple projects simultaneously and achieve results in a fast-paced environment.
• Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels of the organization.
• A self-starter with a strong problem-solving mindset, capable of navigating ambiguity and driving initiatives forward.
• Demonstrated ability to build relationships and collaborate effectively across diverse teams and functions.
• A passion for quality and a commitment to delivering exceptional experiences for guests and Hosts.
• Proven experience in operations management, project management, or a similar role.
• Proficiency in utilizing project management tools, communication platforms, and collaboration software, such as Google Suite, Asana, Airtable, Figma, Trello, Jira, Slack, Zoom, Miro, Campaign Monitor, Canva.
• Ability to adapt to changing priorities, work independently, and solve problems creatively.
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with diverse teams and stakeholders.
• Strategic thinking and analytical skills to evaluate processes and identify areas for improvement.

This is the pay range that Magnit reasonably expects to pay for this position: $80.36/hour - $107.14/hour

Benefits: Medical, Dental, Vision, 401K