Magnit Global is a leading, global professional services and technology company and a certified “Great Place to Work”. We have been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across numerous verticals including consumer electronics, research and development, pharmaceuticals, health services, and many more! 

We're glad to continue a relationship with you and happy to assist in the next steps of your career once more! 

This contract opportunity is with NetApp. 

About the Role

This candidate must be experienced in case management and technical support, with a strong background in troubleshooting performance and configuration issues related to ONTAP, RedHat, and VMware. You must be skilled in using NetApp tools like SmartSolve to advance support cases, perform system prechecks, and document upgrade procedures. Be able to research and resolve support case questions or collaborate with case owners to ensure timely resolution. Additionally, be willing to travel for customer meetings and support, preferably based in the Eastern or Central time zone.

What You Will Do

• Defining and building proof of concepts to demonstrate NetApp capabilities within customer environment
• Consult on system design and behavior
• Assist customer in defining and developing operational processes that center around reliability, security, and performance.
• Assist customer in architecting and integrating NetApp storage into various virtual computing environments

What You Will Need

• Clear and concise communication
• Understanding both big picture needs and detailed implementations
• Reliable and personable
• Sale-oriented / customer-first mindset
• Deep understanding of ONTAP
• Strong scripting / automation skills – Python, Ansible, Go (desired)
• Database experience / understanding desired for reporting and operational capabilities
• Strong Kubernetes / VMware skills
• Strong system reliability and storage performance skills
• Cloud platform understanding and experience desired
• System architecture for large-scale environments desired

This is the pay range that Magnit reasonably expects to pay for this position: $62.00/hour - $98.00/hour

Benefits: Medical, Dental, Vision, 401K